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CSECL and IViR obtain EU funding for research on digital content services for consumers


The Centre for the Study of European Contract Law (CSECL) and the Institute for Information Law (IViR) have won a European tender for a joint research project concerning 'the legal framework for digital content services for consumers'. The project has been assigned by the Executive Agency for Health and Consumers and will run for a period of approximately one year.

The consumption of digital content becomes and integral part of the daily life of Europe's digital consumers of all ages, professions and levels of experience. More and more digital services serve consumers' demand for information, education, entertainment and communication: music downloads, online gaming, online publishing and the purchase of e-books, subscription to podcasts, webcast and streaming services, network sites like Facebook, et cetera. However, what is the legal position of the digital consumer in the event that anything goes wrong: videos that won't play, ebooks that cannot be copied, pieces of music that collect personal information about the consumer? The regulation of these services raises many questions. How can consumer interests be protected on the market for online content services? Are consumer protection rules regarding offline services equally applicable to digital services online, or is there a need for additional (European) legislation? With the help of a network of international experts, CSECL and IViR researchers will draft a wide-ranging legal-comparative report on the topic and will present policy recommendations of how to guarantee consumers an adequate level of legal protection when purchasing digital services online.

The research project will be coordinated by Marco Loos, Chantal Mak (both CSECL), Bernt Hugenholtz and Natali Helberger (both IViR).


Updated 12.01.2010